1. Introduction
WAVLNGTH ("we", "us") runs wavlngth.app, where artists send songs to hosts who review them live on their streams, and hosts can take paid priority spots. This policy explains what information we collect when you use the site, why, who else handles it, and what you can do about it. It applies whether you send a song as a guest, have an account, or host shows.
2. What We Collect
2.1 When you send a song
- The song: a link (for example Spotify, YouTube or SoundCloud) or an uploaded audio file, the title and artist name, and any note you write to the host.
- Your email address, so we can tie the song to you, send you your private page and the host's notes, and contact you about payments or reports. Hosts don't see your email address.
- What happened to the song: when it was sent, paid for, started, how long it actually played, the host's timestamped notes and rating, and any refund, report or dispute. We keep this record as evidence for refunds and chargebacks.
2.2 When you make an account
- Your email address, username, display name and password (stored by our authentication provider, never readable by us).
- Your date of birth is used only to confirm you're at least 13 when you sign up. We don't store it; we keep only the fact that you confirmed it.
- Anything you add to your profile: photo, banner, bio, links, genres and accent color.
2.3 When you host
- Your shows, prices, submission rules, stream channel and, if you connect it, your Discord webhook (kept on our server only).
- Payout details are collected and held by Stripe, not by us. We receive your Stripe account status (whether you can take payments) and the payments for your shows.
- While the studio is open it checks in once a minute, so a show can be closed and refunded if the studio goes away.
2.4 When you pay
Payments are processed by Stripe. Card details go to Stripe directly; we never see or store them. We receive the amount, the payment status, the email you gave at checkout, and that you ticked the Terms box. We also record the IP address you used when opening checkout, which we may share with Stripe as evidence if the payment is disputed.
2.5 When you contact us
Your name, email address, the topic, your message and any song reference you include.
2.6 Technical information
Our servers process your IP address to keep the site working and to limit abuse (for example, how many reports or messages can be sent per hour). We don't use advertising or third-party analytics trackers.
2.7 Free mastering
Standalone mastering processes your song on your device; the recording is not uploaded to render a master. We store a guest-use flag in your browser. Account sign-in still uses our servers. If you choose to submit a song to a host, we upload the selected original or mastered file for that submission.
2.8 Optional promotional permission
If you submitted a recording while signed in, your verified account can separately permit a specific 5–30 second excerpt and your artist name to appear on selected WAVLNGTH channels. Paid promotion requires its own choice. We record the submission, account, selected channels, time range, organic or paid scope, consent wording and version, timestamp and subsequent withdrawal. Granting permission does not publish the recording automatically.
3. What Is Public
- Your profile: username, display name, photo, banner, bio, links, genres, and for hosts, stream channel and submission rules.
- For a song in a live show: its title, artist name and place in line, while the show is on.
- While your song is on air, if you sent a public YouTube, SoundCloud or Spotify link, visitors can hear it through that service's own player on our home page. Uploaded files and private links are never played publicly.
- The host's notes and rating, and your note to the host, are private: only you (on your private page) and the host see them. You can choose to show the host's review on their page, and take it down again.
- A host may broadcast their review on the livestream you chose. Separately, a promotional excerpt and artist name may become public only within the permission you explicitly grant. Sharing notes on a host profile does not grant promotional audio rights.
Your private submission page works like a ticket: anyone with its link can see it, so keep the link to yourself.
4. How We Use It
- To run shows: put your song in line, let the host play it, and show you where you are and what they said.
- To take payments and settle them fairly: a paid spot counts as delivered after 45 seconds of play and a rating. Unplayed or undelivered spots are refunded, problems can be reported within 48 hours, and the play record is used as evidence if a payment is disputed.
- To email you about your songs, payments, reports and support requests. We don't send marketing email.
- To prevent abuse and fraud, and to keep the site secure.
- To record and honor optional, specific promotional permissions and their withdrawal. These choices do not enroll you in marketing email.
- To meet legal obligations, such as tax and accounting records.
We don't sell your personal information or use submission emails for advertising. We use a recording excerpt and artist name for promotion only if you separately permit that specific use.
7. How Long We Keep It
- Uploaded songs are deleted 30 days after the show they were sent to ends, or 72 hours after sending if you choose that when uploading. You can also delete the file yourself from your private page once it has been played. The notes, rating and play record stay.
- Song records, play records and payment records are kept as long as needed for accounting, tax and disputes, normally up to 7 years.
- Support messages are deleted 2 years after they're closed. Copies of emails we sent are deleted after 90 days.
- Account data is deleted within 30 days of a deletion request, except records we must keep by law.
- Promotional permission and withdrawal records stay with the song and account to document the choices you made. Deleting the stored audio makes it ineligible for future publication under that permission.
8. Your Choices and Rights
- Edit your profile, links and look in Settings at any time.
- Share or un-share a review, and delete an uploaded file, from your private page.
- Manage separate promotional permission for your own account's submissions from the private submission page while signed in. Withdrawal stops future publication under that permission. Contact us about an existing publication; copies already downloaded or reshared by others may not be recoverable. Guests are not opted in by submitting or sharing a review.
- Lost a private page? Request your links on the Contact page with the email you used.
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, or to object to how we use it. To make a request, use the contact form (topic: Privacy) or email privacy@wavlngth.app. We'll reply within 30 days. You can also complain to your local data protection authority.
9. Security
Connections are encrypted, uploaded files are private and only reachable by the host through short-lived links, payment details are handled by Stripe, and admin access requires two-factor sign-in. No system is perfectly secure; if a breach affects your information we'll tell you and the authorities as the law requires. Report security concerns through the contact form or to privacy@wavlngth.app.
10. Children
WAVLNGTH isn't for children under 13, and we don't knowingly collect their information. If you believe a child has given us information, contact us and we'll delete it.
11. Where Data Is Stored
WAVLNGTH is based in the United States, and our providers store and process data in the United States and possibly other countries, which may have different data protection rules than where you live.
12. Changes
If we change this policy in a way that matters, we'll update the date above and tell account holders before the change takes effect.
13. Contact Us
WAVLNGTH
Contact form · privacy@wavlngth.app
New Jersey, United States